peti4d Platform Privacy Notice

This page describes what we collect when you use peti4d and how we keep that data protected. We take data security seriously — your personal information, payment details, and account activity are encrypted and stored on secure servers. When you open an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, or place a bet, we collect specific information to verify your identity, process your transactions, and comply with local regulations.

Our privacy practices apply to all users accessing peti4d from Android, iOS, or desktop. We do not sell your data to third parties. We share information only with payment processors, identity-verification partners, and regulatory authorities where required by law. This notice explains what data we collect, how we use it, your rights, and how to contact us if you have questions.

By creating an account on peti4d, you consent to the data practices described here. We update this notice periodically; we will notify you of material changes via email or in-app notice. Your continued use of peti4d after such notice constitutes acceptance of the updated privacy practices.

What data we collect on peti4d

We collect your full name, email address, phone number, and date of birth when you create an account on peti4d. During identity verification, we collect government-issued ID numbers, passport details, or national ID information. We also collect proof-of-address documents such as utility bills or bank statements. This information is required to comply with Know Your Customer (KYC) regulations and to prevent fraud and money laundering.

When you deposit or withdraw funds on peti4d, we collect transaction details including the amount, payment method, timestamp, and your account balance before and after the transaction. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation data from those payment processors. We do not store your full payment card or e-wallet credentials — payment processors handle that data directly.

We also collect your betting and gaming history, account settings, communication preferences, and any messages you send to our support team. If you contact us from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, we log your inquiry, our response, and any resolution. This information helps us provide better customer service and investigate disputes.

How we use and protect your data on peti4d

We use your personal information to verify your identity, process deposits and withdrawals, settle bets and game outcomes, and comply with regulatory requirements. We also use your data to detect fraud, prevent account abuse, and investigate disputes. Our support team uses your contact information to respond to inquiries and resolve account issues within one business day. We may also use your data to send you service updates, promotional offers (if you have opted in), and important notices about changes to our terms or privacy practices.

Our servers may sit outside your jurisdiction — data may be processed and stored in multiple countries. We apply the same security standards regardless of server location. We encrypt all data in transit using industry-standard protocols and encrypt sensitive data at rest. We limit access to your information to employees and contractors who need it to perform their duties, and we require them to maintain confidentiality.

• 1
  Identity verificationPurpose 1

  We verify your identity using government-issued documents and proof of address to comply with KYC regulations and prevent fraud.

• 2
  Payment processingPurpose 2

  We share transaction data with payment processors to complete deposits and withdrawals securely.

• 3
  Regulatory compliancePurpose 3

  We may share data with regulatory authorities and law-enforcement agencies where required by law.

• 4
  Customer supportPurpose 4

  We use your contact information and account history to respond to inquiries and resolve disputes.

Your rights and data retention on peti4d

You have the right to access, correct, or delete your personal information on peti4d. You can update your account details, email address, and contact preferences from your account settings at any time. To request a copy of all data we hold about you, or to request deletion of your account and associated data, contact our support team. We will respond to data-access requests within ten business days. We retain your data for as long as your account is active and for a period after closure to comply with regulatory requirements and resolve disputes.

We use cookies and similar tracking technologies on peti4d to remember your login, store your preferences, and analyze how you use the platform. You can disable cookies in your browser settings, but this may affect your ability to use certain features. We do not use cookies to track you across other websites. Third-party analytics services may collect data about your visit to peti4d; we do not control their practices, but we require them to maintain confidentiality.

Contact and jurisdiction

If you have questions about our privacy practices or wish to exercise your data rights on peti4d, contact our support team via email or in-app messaging. We respond to privacy inquiries within five business days. Our services are available only where local law permits — you are responsible for verifying that your access and use comply with your jurisdiction's regulations. We do not operate in regions where online gaming is prohibited by local law. If you believe we have mishandled your data, you may lodge a complaint with your local data-protection authority.