peti4d Platform Account Terms

We at peti4d set out the terms under which we provide our online entertainment service. These terms apply to all account holders who access our platform via Android app, iOS browser, or desktop. Our service is available only where local law permits — account holders are responsible for verifying that their access and use comply with their own jurisdiction's regulations. We do not operate in regions where online gaming is prohibited by local law.

This page explains our account-opening conditions, deposit and withdrawal policies, bonus terms, dispute resolution process, and jurisdiction notice. We encourage all users across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta to read these terms carefully before opening an account. If any term is unclear, our support team is available to answer questions during business hours.

By creating an account on peti4d, you agree to these terms in full. We reserve the right to update them at any time; we will notify account holders of material changes via email or in-app notice. Continued use of peti4d after such notice constitutes acceptance of the updated terms.

Account opening and verification on peti4d

To open an account on peti4d, you must be of legal age in your jurisdiction and provide accurate personal information. We require a valid email address, phone number, and full name. During account creation, you will be asked to set a password and choose your preferred language for support communications. We support multilingual help in English and regional languages, with response windows typically within one business day for standard inquiries.

We enforce Know Your Customer (KYC) verification before your first deposit. You will need to submit a government-issued identity document — passport, national ID, or driver's license — and proof of address such as a utility bill or bank statement dated within the last three months. Our verification team reviews all documents and confirms your account status within 24 hours. If documents are unclear or incomplete, we will request resubmission; we do not charge for this process.

Once verified, your account is active and ready for deposits. You can update your personal information, contact details, and payment methods at any time from your account settings. If you forget your password, use the account recovery function on our login page — we will send a reset link to your registered email address.

Deposits, withdrawals, and bonus terms on peti4d

We at peti4d accept deposits via ten payment methods: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet scan-and-pay, and virtual-account transfers (mobile banking, local payment, online payment, e-wallet). Minimum deposit amounts vary by method but typically start at our welcome offer. Deposits are credited to your account immediately for e-wallets and mobile banking; virtual-account transfers process during standard banking hours and are confirmed once cleared by the bank. We do not charge deposit fees.

Withdrawals on peti4d are processed to the same payment method you used for your most recent deposit. We do not process withdrawals to third-party accounts. Withdrawal requests are submitted from your account and processed during business hours. E-wallet and local payment withdrawals typically complete within one to two hours; virtual-account transfers may take one to three business days depending on your bank's processing time. We do not charge withdrawal fees, though your bank may apply its own charges.

• 1
  Deposit fundsStep 1

  Choose your payment method and enter the amount. Complete any required verification steps. Your balance updates immediately or within one business day depending on the method.

• 2
  Place bets or play gamesStep 2

  Access sportsbook markets, live-dealer tables, or slot games. Your account balance reflects all transactions in real time.

• 3
  Request withdrawalStep 3

  Submit a withdrawal request from your account. Funds are returned to your original payment method within the stated processing window.

Bonus and promotional terms

We at peti4d offer promotional bonuses to new and existing account holders. Bonus terms vary by promotion and are clearly displayed at the time of offer. All bonuses are subject to wagering requirements — you must play through the bonus amount a specified number of times before you can withdraw bonus funds. Wagering requirements are stated in each promotion's terms; we do not hide or obscure them. Bonuses expire if not claimed or used within the stated timeframe, typically 30 days from issue.

Bonus funds are separate from your cash balance and cannot be withdrawn directly. Only winnings generated from bonus play can be withdrawn once wagering requirements are met. We reserve the right to cancel a bonus if we detect unusual account activity or breach of our terms. Bonuses are not available to account holders in jurisdictions where promotional offers are prohibited by local law.

Dispute resolution and account closure

If you believe an error has occurred on your peti4d account — a missing deposit, incorrect settlement, or unauthorized transaction — contact our support team immediately with your account details and transaction reference. We investigate all disputes within five business days and respond with our findings. If we find an error in our favour, we correct it and credit your account. If we find an error in your favour, we process the correction immediately.

You may close your peti4d account at any time by submitting a closure request from your account settings. We will process the closure within 24 hours. Any remaining balance will be returned to your registered payment method. Closed accounts cannot be reopened; you would need to create a new account and complete verification again. We reserve the right to suspend or terminate accounts that violate our terms, engage in fraud, or breach applicable law.